DRAFT: to be reviewed by a lawyer before launch.
Refund policy
Last updated: TODO date
In short
- You can ask for a full refund within TODO days of paying.
- Add-ons you haven't used can be refunded.
- Refunds go back the way you paid: UPI, card or netbanking.
The wedding price
If Krama isn't right for you, ask within TODO days of paying and we'll refund the full amount. TODO: owner to confirm the window and any conditions.
Add-ons
Add-ons you haven't started using can be refunded in full. Add-ons already used, such as messages already sent, can't be refunded. TODO: owner to confirm per add-on.
How refunds are paid
Refunds go back to the account you paid from, through Razorpay. UPI refunds usually arrive within a few working days; cards and netbanking can take up to TODO working days, depending on your bank.
How to ask
Write to us from the Contact page, with the email or mobile number on your account.
Need a refund?
Write to us